Financial Services

General Inquiries – Financial Services Department

Director of Finance – Karen Lillejord
Phone 250-347-6455 ext 3
Email: finance@radiumhotsprings.ca

Finance Assistant – Emily Mitchell
Phone: 250-347-6455 ext. 3
Email: emily.mitchell@radiumhotsprings.ca

Accounts Payable – Lorie Jamieson
Phone: 250-347-6455 ext. 2
Email: ap@radiumhotsprings.ca

The Financial Services Department is responsible for the financial components of Village Operations including the following:

• Accounts Receivable (Building Permits, Development Invoices, etc.)
• Accounts Payable
• Taxes (Assessed and Local Services)
• Utilities (Water and Sewer billing)
• Budget
• Financial Plan
• Audit, in accordance with Public Sector Accounting Principles
• Business Licences
• Dog Licences
• Insurance

Property taxes are billed once per year. Property tax notices are mailed to property owners usually in mid-May, and are due the next business day after Canada Day.

Payment Instructions

• Property taxes can be paid in Canadian funds only by:
  • Cash
  • Cheque (post-dated are accepted)
  • Debit
  • Online/telephone banking
  • Pre-authorized debit (PAD) payment plan: Download the PAD Form
• Payments CANNOT be made, in person, at a bank. Some banks accept the payment, but simply forward it by mail to the Village, usually resulting in a late payment and penalty.
• If you pay by online/telephone banking, please allow sufficient time for the transaction to occur.
• POSTMARKS will NOT be accepted as payment date. Payments sent by mail or courier must arrive on or before the due date.
• Any amount outstanding as of 4:30 p.m. on the due date, is subject to a 10% penalty.

Many people confuse their property tax notice with their Assessment Notice. The BC Assessment Authority, not the Village Office, issues assessment notices in January each year. If you do not agree with the assessment value of your property, you have the opportunity to challenge the value. However, there are strict appeal deadlines, so please ensure that you read your Assessment Notice carefully as these dates are indicated on the Notice. To learn more, call BC Assessment toll-free at 1-866-825-8322 or visit the website:

BC Assessment Authority website

For information regarding the Provincial Home Owner Grant program and whether you qualify, visit the BC Government website:

Home Owner Grant webpage

Home Owner Grants can no longer be claimed through the Village.

The Provincial Tax Deferment Program is a low interest loan program that helps qualified B.C. homeowners pay their annual property taxes on their principal residence. To find out if you qualify, visit the BC Government website:

Property Tax Deferment Program webpage

Water and sewer utilities are invoiced three times per year as follows:

1. First period: January – April — billed beginning of May
2. Second period: May – August — billed beginning of September
3. Third Period: September – December — billed beginning of January

Payment Instructions

• Payments can be paid in Canadian funds only by:
  • Cash
  • Cheque (post-dated are accepted)
  • Debit
  • Online/telephone banking
  • Pre-authorized debit (PAD) payment plan: Download the PAD Form
• Payments CANNOT be made, in person, at a bank. Some banks accept the payment, but simply forward it by mail to the Village, usually resulting in losing the discount.
• If you pay by online/telephone banking, please allow sufficient time for the transaction to occur.
• POSTMARKS will NOT be accepted as payment date. Payments sent by mail or courier must arrive on or before the due date to receive the discount.